Frequently Asked Questions

What is this platform about? Our platform connects hosts who have available properties with guests looking for short-term or long-term rentals.

Is creating an account free? Yes, creating an account is completely free for both hosts and guests.

How do I book a property? Select a listing, check availability for your desired dates, and confirm your booking.

Can I cancel my booking? Yes, cancellations depend on the property’s cancellation policy.

Are the listings verified? We encourage hosts to provide accurate information and photos. Reviews help ensure accuracy.

How do I list my property? If you are interested and want to have your place listed, go ahead and register as a host. We will reach out to you as soon as possible.

Can I join as an affiliate?
Yes. Our affiliate program is offered by invitation or agreement. We partner with creators and brands that align with our vision—keeping the program selective and impact-driven.

How do affiliates earn commissions?
You’ll receive a unique tracking link. Every completed booking made through your link earns a commission, with performance visible in your analytics.

Do you have a video tutorial for affiliates?
We maintain an up-to-date video walkthrough that covers setup, best practices, and tracking. Watch the latest walkthrough .

What payment methods do you accept? We accept all major banks as well as Telebirr and other wallets.

Is my payment information secure? Yes, all transactions are encrypted and secure.

How do I contact customer support? Use the contact page or email us at support@lagerhomes.com.